Details:
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We created a House of Quality for this project to propel our project forward in an organized manner. Light blue cells represents the Customer needs and CFRs, which are used to evaluate the design. On the far right in the green cells, we have 9 products in market. We rated each putter by testing it out physically as a group and used 5-point scale to evaluate each criteria in the customer needs.
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Customer Needs Critical Functional Responses (CFR)
Aesthetically pleasing Hosel Design Load
Adjustable swing feel Easy weight adjustment
Comfortable strike Weight adjusting resolution
Adjustments can be locked Range of Weights (combinations)
ease of putting Vibration
Reasonable price Visual Alignment
Sounds good Complies with USGA
Durable IP Rating
Weather Resistant Cost (production)